Effective Date: July 1, 2026
These Terms of Service ("Terms") govern your access to and use of Omivo's browser extension, website, and related services (collectively, the "Services"), provided by Omivo ("Omivo," "we," "us," or "our").
By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Eligibility
The Services are not intended for children under 13. You must be at least 13 years old to use the Services.
If you are under 18, or under the age of majority in your jurisdiction, you may use the Services only with the permission and involvement of a parent or legal guardian.
You represent that you have the authority to enter into these Terms and to use the Services in compliance with applicable law. If you use Omivo on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. The Services
Omivo provides real-time AI interpreting, translated speech, captions, transcription, translation, notes, summaries, session history, team management, and related meeting productivity features for supported browsers, meeting platforms, and websites.
Omivo runs through a browser extension and related services. It does not host, control, or own the meetings, calls, websites, videos, streams, or other third-party content you access. We are not responsible for the availability, legality, quality, security, or policies of third-party platforms or content.
Features may change over time. We may add, modify, suspend, discontinue, or limit any part of the Services at any time, including free features, paid features, supported platforms, usage limits, and integrations.
3. Accounts
You may need an account to access some features. You agree to:
- provide accurate and complete information;
- keep your login credentials secure;
- promptly update account information if it changes;
- accept responsibility for activity under your account;
- notify us if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms, create security or operational risk, are involved in abuse or fraud, or are required to be suspended by law.
4. Teams and Organizations
If you join or use Omivo through a team, company, school, or other organization, your access may be managed by that organization. Organization owners and admins may manage seats, plans, billing, member access, usage limits, and certain account settings.
Team administrators may be able to see usage information such as member email address, seat status, plan assignment, and minutes used. Unless a team feature or separate agreement says otherwise, team administrators cannot read a member's transcript, notes, summaries, or meeting content solely because they administer the team.
Your organization may have its own policies, notices, consent requirements, and compliance obligations. You are responsible for following the policies that apply to your use.
5. Subscription, Billing, and Usage Limits
Some features may require a paid subscription, seat, usage package, credit purchase, or other fee. Plan details, usage limits, feature access, renewal terms, and pricing are shown at purchase or in the product.
Omivo may measure usage in interpreted minutes, caption minutes, meeting hours, seats, team usage pools, or other units described in your plan. Usage is generally counted based on the amount of audio processed while Omivo is active.
By purchasing a paid plan, you authorize us and our payment processors to charge applicable fees, taxes, renewal charges, overages, or other amounts described at purchase.
Unless otherwise stated:
- subscriptions renew automatically until canceled;
- fees are non-refundable except as required by law or expressly stated otherwise;
- unused time, credits, or quotas may expire according to the plan terms;
- plan limits, quotas, prices, and feature access may vary by plan and may change with reasonable notice;
- taxes, foreign exchange fees, and payment provider fees may apply.
You are responsible for reviewing plan details before purchasing.
Cancellation
You can cancel future renewals through the billing portal or by contacting [email protected].
When you cancel, your plan generally remains active until the end of the current billing period. We generally do not provide refunds for partially used periods except where required by law or at our discretion.
If a plan is provided through an organization, cancellation and renewal may be controlled by the organization owner, admin, or purchasing contact.
6. Acceptable Use
You agree not to use the Services to:
- violate any applicable law, regulation, contract, court order, or platform policy;
- infringe, misappropriate, or violate the rights of others;
- process content that you do not have the right to process;
- record, transcribe, translate, interpret, or store meeting content without any notice or consent required by law or policy;
- upload, transmit, process, or generate unlawful, abusive, harassing, defamatory, fraudulent, deceptive, or harmful content;
- interfere with or disrupt the operation, security, availability, or integrity of the Services;
- attempt to gain unauthorized access to systems, accounts, data, models, infrastructure, or networks;
- reverse engineer, decompile, copy, scrape, resell, or exploit the Services except as permitted by law;
- bypass or circumvent usage limits, access controls, security controls, or billing mechanisms;
- share a personal account across unrelated users or groups in a way that bypasses pricing or access controls;
- use the Services to build, train, benchmark, or support a competing product in violation of applicable law or our rights;
- use the Services for high-risk decisions where inaccurate interpreting, transcription, translation, or summaries could cause legal, medical, financial, safety, employment, immigration, or other serious harm.
You are responsible for your use of meeting content, transcripts, translations, interpreting output, notes, summaries, exports, and any other content generated, displayed, saved, or transmitted through the Services.
7. Meeting Consent and Compliance Responsibilities
Laws and policies about recording, transcription, captioning, interpreting, translation, monitoring, and storage of meeting content vary by jurisdiction, workplace, school, and platform.
You are responsible for determining whether you need to provide notice, obtain consent, or follow additional rules before using Omivo in a meeting, call, class, event, interview, webinar, or other setting.
Omivo does not provide legal advice. You are solely responsible for your compliance obligations when using the Services.
8. User Content
"User Content" means content you submit, create, process, save, or transmit through the Services, including audio you choose to process, transcripts, translations, interpreting output, notes, summaries, vocabulary, exports, and related materials.
You retain your rights in User Content. You grant Omivo a limited, non-exclusive, worldwide license to host, store, reproduce, process, transmit, display, create technical transformations of, and otherwise use User Content only as needed to operate, provide, maintain, secure, improve, and support the Services.
You represent that you have all rights, permissions, notices, and consents necessary for your User Content and your use of the Services.
9. AI and Accuracy Disclaimer
The Services use automated systems, speech recognition, translation, interpreting, summarization, text generation, and other AI-based technologies.
Outputs may contain errors, omissions, delays, hallucinations, mistranslations, misattributions, incorrect speaker labels, formatting issues, or inaccurate summaries. Translated speech or other generated output may not preserve tone, emotion, nuance, accent, timing, or exact meaning.
The Services are provided for convenience and productivity. They should not be relied on as the sole basis for legal, medical, financial, safety, compliance, immigration, employment, or other high-stakes decisions.
You are responsible for reviewing and verifying outputs before relying on them, sharing them, or using them in decisions.
10. Third-Party Platforms and Services
The Services may interact with third-party websites, meeting platforms, browser environments, service providers, payment processors, and infrastructure providers. Your use of third-party services is governed by their own terms, policies, and settings.
Omivo is not responsible for third-party products or services and is not affiliated with, endorsed by, or sponsored by any meeting platform, browser provider, or third-party service unless explicitly stated.
Third-party platform changes may affect whether Omivo works with a particular meeting, website, browser version, or device.
11. Intellectual Property
The Services, including our software, designs, branding, text, graphics, interfaces, models, workflows, documentation, and related materials, are owned by Omivo or its licensors and are protected by intellectual property and other laws.
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal use or internal business use. You do not gain ownership of the Services by using them or subscribing to them.
You may not remove, obscure, or alter proprietary notices in the Services.
12. Feedback
If you provide feedback, suggestions, ideas, bug reports, or feature requests, you grant us the right to use them without restriction or compensation to you.
13. Privacy
Our Privacy Policy explains how we collect, use, share, and protect information. By using the Services, you acknowledge that we process information as described in the Privacy Policy.
14. Suspension and Termination
We may suspend or terminate your access to the Services at any time, with or without notice, if:
- you violate these Terms;
- your use creates legal, security, abuse, financial, or operational risk;
- you fail to pay amounts owed;
- your organization removes your access;
- we are required to do so by law;
- we discontinue the Services.
You may stop using the Services at any time. If applicable, you may cancel your subscription according to the billing terms presented at purchase.
Sections that by their nature should survive termination will survive, including provisions about payments due, intellectual property, user content licenses needed for operation before deletion, disclaimers, limitations of liability, indemnity, and disputes.
15. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
We do not guarantee that the Services will be uninterrupted, secure, error-free, fully accurate, available on every platform, or that any content will be preserved without loss.
16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OMIVO, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR EXPECTED SAVINGS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE 3 MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.
17. Indemnification
You agree to defend, indemnify, and hold harmless Omivo and its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:
- your use of the Services;
- your User Content;
- your violation of these Terms;
- your violation of applicable law, platform policy, or third-party rights;
- your failure to provide required notices or obtain required consents.
18. Governing Law and Disputes
These Terms are governed by the laws of the United States and, where applicable, the laws of the U.S. state in which the Omivo entity providing the Services is established, without regard to conflict-of-law principles.
If you are a consumer in a region with mandatory local protections, you may also benefit from certain non-waivable rights under your local law.
19. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will update the effective date, post the updated Terms, and where appropriate provide additional notice.
By continuing to use the Services after updated Terms become effective, you agree to the revised Terms.
20. Contact
If you have questions about these Terms, contact us at: